Network Management Solutions
WideOpen Networks can place a powerful Business Engine and Service Marketplace on your new or existing network. This sophisticated Web sales portal turns your network into a 24 hour a day "Internet Store" where customers can browse services, pick the services they want, and order them instantly. Our Marketplace will:
- Increase sales of services by allowing subscribers to place orders on nights and weekends. Studies show that when after hours ordering is enabled, more than 50% of subscriber orders are placed outside normal business hours--saving you time and increasing your take rate.
- Self-service management of services lets you and/or your service providers change prices, add special offers, and put together package deals quickly and easily.
- Easy to manage system with powerful reporting tools making it easy to add new providers, services and subscribers without adding costs to operations.
- Customers can track order status without having to call a customer service representative.
- You can target marketing to specific areas served by the network and measure success thru the Marketplace dashboard.
- We provide a complete back office billing solution designed specifically for network owners and operators. Our billing solution will easily handle multiple service providers and multiple services, with the billing reports you need to accurately bill each provider on a monthly basis, by subscriber and by service/circuit.
Contact us for a demonstration of the power of the WideOpen Marketplace and back office billing tools.